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Quick answers

How do I sign up as a business or creator?

Create a free account and choose your account type: business or creator. Business accounts need basic company details, and creator accounts add a profile with portfolio work and social links.

What makes SoReachMe different from other UGC creator platforms?

SoReachMe is a UGC marketplace that breaks down barriers between businesses and creators, enabling fast and seamless content delivery. Brands post funded briefs for free, and creators keep 80% of every payout.

Do I need a big following to join as a creator?

No. SoReachMe is built for UGC: brands pay for the videos you make, not for your reach, so there is no follower minimum. If you can film great content, you can earn.

How does pricing work?

SoReachMe is free for brands: post funded briefs and pay only for the videos you approve, at the price per video you set (typically €10 to €100). Creators join free with 2 brief claims per month, keep 80% of every payout, and can upgrade to Creator Pro (€19.99/month) for unlimited claims.

What payment methods do you accept?

We accept credit and debit card payments through Stripe. Brands add a card before approving their first deliverable. Creators receive payouts to their bank account via Stripe Connect.

How do creators get verified?

Complete your profile with portfolio work and connect your social accounts from Platform Connections. Connected accounts show synced, verified metrics that brands can trust, and your profile appears in the public creator directory once it is complete and set to public.

Can I manage multiple campaigns at once?

Absolutely! SoReachMe is built for running multiple campaigns at once. Launch as many briefs as you need for free, track their performance, and review submissions from one easy-to-use dashboard.

What types of collaborations are available?

SoReachMe is a UGC marketplace: brands post funded briefs for product videos, testimonials, unboxings and more, and creators claim the briefs they want to film. Brands review each submission and pay per approved video. If a brand doesn't review within 14 days, the video is approved automatically.

How can I find creators for my business?

Create a business account, define your goals, and post a funded brief. Creators claim it and start filming. No chasing. No middlemen.

How can creators find brand partnerships?

Create a free profile, add your portfolio, and browse funded briefs in the marketplace. When a brief fits your niche and language, claim it, film the video, and upload it for review. You get paid via Stripe once the brand approves, and you keep 80% of every payout.

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